USD - US Dollar
EUR - Euro
GBP - Pound sterling
CHF - Franc suisse
» Frais de port Offert à partir de 40€* » Echange de modèle ou de taille Gratuit * *Voir: Conditions d'utilisation
F.A.Q.
Welcome to the site FrenchTouch Jewelery
PLACING AN ORDER
You would like to place an order on FrenchTouch Jewelery and you are not sure how to do ? These instructions are made for you.Here are the possibilities you got :
1° Freely surf through the various categories
2° Sign in. To do so, you need to have an account on FrenchTouch Jewelery.
If you don't, please refer to " Create an account on FrenchTouch Jewelery"
A new webpage opens. In the framed box, please enter your email and password. Don't forget to click on « OK ».
If you already are a client, please sign in with your email and password, or else create your « FrenchTouch Jewelery » account.
A new webpage opens. In the framed box, please enter your email and password. Don't forget to click on « OK ».
If you already are a client, please sign in with your email and password, or else create your « FrenchTouch Jewelery » account.
3° Call us to place your order by phone.
Now choose the item you want to order.
To help you search, you can refer to « How to search an item on FrenchTouch Jewelery".
Once you found your item, click on « add to basket ».
FrenchTouch Jewelery then opens a new webpage and asks you whether you want to go on shopping or to place your final order.
According to the order you wish to place, reiterate the item adding procedure by clicking on « go on shopping », if you want to add items to your order.
FrenchTouch Jewelery then opens a new webpage and asks you whether you want to go on shopping or to place your final order.
According to the order you wish to place, reiterate the item adding procedure by clicking on « go on shopping », if you want to add items to your order.
You would like to have your jewel engraved ?
For all engraving order :
Select the wanted jewel(s)
Choose the jewel size
On the box at the right of the item details, click on « ENGRAVING Options » The engraving window will open, the default choice being : None (i.e. No engraving desired) Click on this window so as to select the option you'd like among those available :
External, internal, for rings and chain bracelets (external : the side visible when jewel is worn; internal : the side that comes to contact with the skin when jewel is worn) Front, back for pendants, medallions and plaques (front: the side visible when jewel is worn; back : the side that comes to contact with the skin when jewel is worn) Once the option selected, a new window opens :
Please enter the text you want by clicking on « text ».
Please note that we match case according to your criteria. Therefore upper and lower case will show as you had written them.
Then select the wanted font by clicking on the box « Font ».
An index of the various fonts will appear. To choose your font, all you have to do is to click on the wanted one.
Repeat the operation if necessary, in case of multiple engravings.
Once the operation complete, click on « add » to add the selected jewel to your basket.
Select the wanted jewel(s)
Choose the jewel size
On the box at the right of the item details, click on « ENGRAVING Options » The engraving window will open, the default choice being : None (i.e. No engraving desired) Click on this window so as to select the option you'd like among those available :
External, internal, for rings and chain bracelets (external : the side visible when jewel is worn; internal : the side that comes to contact with the skin when jewel is worn) Front, back for pendants, medallions and plaques (front: the side visible when jewel is worn; back : the side that comes to contact with the skin when jewel is worn) Once the option selected, a new window opens :
Please enter the text you want by clicking on « text ».
Please note that we match case according to your criteria. Therefore upper and lower case will show as you had written them.
Then select the wanted font by clicking on the box « Font ».
An index of the various fonts will appear. To choose your font, all you have to do is to click on the wanted one.
Repeat the operation if necessary, in case of multiple engravings.
Once the operation complete, click on « add » to add the selected jewel to your basket.
You'd like a photo engraved jewel ?
For all photo engraving :
The options available allow to engrave portraits on pendants (up to 2 portraits on each side). To do so, all you have to do is to select the wanted option on the drop-down menu and to send us your photos.
Moreover, you can add a text on the pendant (Option « Add an engraving » : front (external), back (internal) or both (internal + external) Select the wanted jewel(s)
Choose the jewel size
On the box at the right of the item details, click on « ENGRAVING Options »
Click on this window so as to select the option you'd like among those available :
Click on the icon « send an image » to upload an image from your computer;
If you'd like to add other images, click on the window : Number of images to be engraved and select the number of images wanted. Then click on the icon « send an image » to upload an image form your computer;
To add text on a photo engraving, click on the engraving box at the bottom of the frame, the default choice is : None (i.e no engraving desired)
External, internal, for rings and chain bracelets (external : side visible when jewel is worn; internal : side coming to contact with the skin when jewel is worn)
Front, back for pendants, medallions and plaques (front: side visible when jewel is worn; back : side coming to contact with the skin when jewel is worn)
You'd like to add text to a photo engraving ?
The options available allow to engrave portraits on pendants (up to 2 portraits on each side). To do so, all you have to do is to select the wanted option on the drop-down menu and to send us your photos.
Moreover, you can add a text on the pendant (Option « Add an engraving » : front (external), back (internal) or both (internal + external) Select the wanted jewel(s)
Choose the jewel size
On the box at the right of the item details, click on « ENGRAVING Options »
Click on this window so as to select the option you'd like among those available :
Click on the icon « send an image » to upload an image from your computer;
If you'd like to add other images, click on the window : Number of images to be engraved and select the number of images wanted. Then click on the icon « send an image » to upload an image form your computer;
To add text on a photo engraving, click on the engraving box at the bottom of the frame, the default choice is : None (i.e no engraving desired)
External, internal, for rings and chain bracelets (external : side visible when jewel is worn; internal : side coming to contact with the skin when jewel is worn)
Front, back for pendants, medallions and plaques (front: side visible when jewel is worn; back : side coming to contact with the skin when jewel is worn)
You'd like to add text to a photo engraving ?
Click on « Add an engraving » at the bottom of the page.
(Please specify the text arrangement in the order « comment » box shown on the shipment page.) If no specifications had been given, the text will appear down the portraits engraved on the pendant.
Once the operation complete, click on « add » to add the selected jewel to your basket.
(Please specify the text arrangement in the order « comment » box shown on the shipment page.) If no specifications had been given, the text will appear down the portraits engraved on the pendant.
Once the operation complete, click on « add » to add the selected jewel to your basket.
Confirming your order
Now that the products you want are on the basket, you need to confirm the order. To do so, click on « Place an order ».
ou now have to choose your shipment. FrenchTouch Jewelery offers a list of various shipments. First is the standard shipment by « Lettre Max », at the normal price (transportation price and delivery time).
Your order will be delivered directly at home (or at the location you specified on your account) or at a « point relais » (delivery network). The other shipments are on express mode. The faster the delivery, the more expensive the price. As for the standard delivery, you can choose between home delivery or « point relais ».
For home delivery, please check the entered location is correct.
Now the choice is up to you !
ou now have to choose your shipment. FrenchTouch Jewelery offers a list of various shipments. First is the standard shipment by « Lettre Max », at the normal price (transportation price and delivery time).
Your order will be delivered directly at home (or at the location you specified on your account) or at a « point relais » (delivery network). The other shipments are on express mode. The faster the delivery, the more expensive the price. As for the standard delivery, you can choose between home delivery or « point relais ».
For home delivery, please check the entered location is correct.
Now the choice is up to you !
Payment
You will now access the payment page. Choose among the list provided by FrenchTouch Jewelery by clicking on « Access payment » next to your selection.
Once your payment validated and accepted by FrenchTouch Jewelery, your order is placed. A confirmation email will be sent to you and all you will have to do is wait..
Once your payment validated and accepted by FrenchTouch Jewelery, your order is placed. A confirmation email will be sent to you and all you will have to do is wait..
FrenchTouch Jewelery account
Create an account on FrenchTouch Jewelery
Data and changes on FrenchTouch Jewelery
You'd like to buy an item on FrenchTouch Jewelery or to give your opinion on the site ?
You need to register to the FrenchTouch Jewelery Internet site so you get an account, to buy whenever you want but also to get all the special promotions directly in your email box.
Step 1 :
On the homepage, click on the « Customer Area » logo at the upper right.
Step 2 :
On this new page, a framed box is dedicated to the FrenchTouch Jewelery clients' identification. You will also find a box : « Create my account ». Click on it.
Step 3 :
A new page shows to allow you to create your account. Please fill in the personal data fields. You will also need to specify a valid email adress that will be your login ID on FrenchTouch Jewelery. A password will also be required for privacy purpose.
Down the page are two boxes.
One must be checked since it means accepting the general terms and conditions of the website. The other is optional and will allow you, if you so will, to receive special offers from FrenchTouch Jewelery
on't forget to click on « Validate » once everything is filled.
This is it, your registration is complete. You will now receive a confirmation email from FrenchTouch Jewelery.
Nice shopping on the site!
You need to register to the FrenchTouch Jewelery Internet site so you get an account, to buy whenever you want but also to get all the special promotions directly in your email box.
Step 1 :
On the homepage, click on the « Customer Area » logo at the upper right.
Step 2 :
On this new page, a framed box is dedicated to the FrenchTouch Jewelery clients' identification. You will also find a box : « Create my account ». Click on it.
Step 3 :
A new page shows to allow you to create your account. Please fill in the personal data fields. You will also need to specify a valid email adress that will be your login ID on FrenchTouch Jewelery. A password will also be required for privacy purpose.
Down the page are two boxes.
One must be checked since it means accepting the general terms and conditions of the website. The other is optional and will allow you, if you so will, to receive special offers from FrenchTouch Jewelery
on't forget to click on « Validate » once everything is filled.
This is it, your registration is complete. You will now receive a confirmation email from FrenchTouch Jewelery.
Nice shopping on the site!
Data and changes on FrenchTouch Jewelery
If you want to show or change data
My account allows you to :
Show or change data of my account
Show or change entries in my adressbook.
Change the password of my account
My orders allows you to :
Show the orders placed
Email Notifications allows you to :
Suscribe or unsuscribe to information bills.
Show or change my list of item notification
Sponsorship allows you to:
Know who you have sponsored
My account allows you to :
Show or change data of my account
Show or change entries in my adressbook.
Change the password of my account
My orders allows you to :
Show the orders placed
Email Notifications allows you to :
Suscribe or unsuscribe to information bills.
Show or change my list of item notification
Sponsorship allows you to:
Know who you have sponsored
Search for an item on FrenchTouch Jewelery / search fields
In order to simplify your surfing on FrenchTouch Jewelery, the search is made of two parts :
Rapid search : to find a jewel according to criteria or keywords you entered;
Then in each category, you get a tag search : to quickly view, for each product range, the Top sales, keyword search, materials, colors, and dimensions.
Rapid search : to find a jewel according to criteria or keywords you entered;
Then in each category, you get a tag search : to quickly view, for each product range, the Top sales, keyword search, materials, colors, and dimensions.
How to use the basket
The basket allows you to stock items you'd like to order.
How to view the items in my basket ?
How to view the items in my basket ?
To see the content of your basket, click on « Basket ».
When your basket has every items you want to order, click on « Place an order ».
To add items to your basket, surf the shop and when seeing an interesting item, click on « Add to basket ».
How to change my basket ?
When your basket has every items you want to order, click on « Place an order ».
To add items to your basket, surf the shop and when seeing an interesting item, click on « Add to basket ».
If you want to add more items to your basket, click on « Go on shopping ».
To get an item off your basket, click on the box next to it.
You can change the amount of each item by changing the number in « Quantity ».
How to save my basket ?
To get an item off your basket, click on the box next to it.
You can change the amount of each item by changing the number in « Quantity ».
Between two visits, your basket is automatically saved. If products you added are no longer available, you will be informed.
How to proceed payment
What are the available payment procedures ?
- Online payment on our site with your credit card, with SPplus Caisse d'Epargne.
- Online payment on our site through the secure payment system « PAYPAL ».
- Payment by check, at the following adress : "SOMUCOM" ZI secteur 2, 21 allée des métallos 06700 Saint laurent du var » Please specify your name and order number.
- Direct payment for phone orders with your credit card, with SPplus Caisse d’Epargne.
Which credit cards are accepted ?
- Online payment on our site through the secure payment system « PAYPAL ».
- Payment by check, at the following adress : "SOMUCOM" ZI secteur 2, 21 allée des métallos 06700 Saint laurent du var » Please specify your name and order number.
- Direct payment for phone orders with your credit card, with SPplus Caisse d’Epargne.
We accept Visa, MasterCard, Eurocard, and Carte Bleue credit cards.
We don't accept withdrawal cards.
When will I be charged ?
We don't accept withdrawal cards.
You will be charged once your payment validated. A confirmation email is automatically sent to you.
Can I use my credit card securely
FrenchTouch Jewelery is completely secured.
As soon as you get in the secure zone (the payment page), the web navigator tells you so with a message. The little padlock shown at the lower right of the screen symbolizes the communication securisation between FrenchTouch Jewelery and you.
As soon as you get in the secure zone (the payment page), the web navigator tells you so with a message. The little padlock shown at the lower right of the screen symbolizes the communication securisation between FrenchTouch Jewelery and you.
Transportation : Price and delivery time
Which delivery options are available ?
When ordering on FrenchTouch Jewelery, you can choose between various shipment modes :
France :
Delivery time*: 3 to 5 business days price La Poste: 3,10 €
Delivery time*: 24 to 72 hours price GLS: 7,00 €
Delivery time*: 24 hours price Chronopost: 11 €
- Europe : 8 €
- World : 8 €
BEWARE:
These delivery times are meant for the items immediately available and in stock. For tailored items and items on request, please refer to the delivery time indicated on the item page.
Delivery to Metropolitan France is free for orders over 40€, only for the standard shipment mode through La poste (price: 3,10 €) Other shipment modes do not open right to this promotion. Nonetheless, with them, FrenchTouch Jewelery offers 2 € on delivery price for every order over 40€.
Over 40€:
Delivery by La Poste : Free
Delivery by GLS: 5,00 €
Delivery by Chronopost: 9 €
- Europe : 6 €
- World : 6 €
- For a detailed pricelist, please send an email or fax to the Customer Service. *FrenchTouch Jewelery do not guarantee the delivery time provided on the Internet site. These informations are given as a guide only.
Delivery time taken into consideration the shipment is made from Monday to Friday and that the delivery arrives from Monday to Friday, except for public holidays.
The delivery time starts from the moment shipment is taken in charge by the transporter until the first time package is presented, except for driving ban days, public holidays, strike, in France or elsewhere, customs retention, case of force majeure and/or any other reason outside of the transporter's control.
FrenchTouch Jewelery may in no way be held liable responsible for any delay or failure of delivery , which are liable to the transporter the client primarily chose on the shipment page.
France :
Delivery time*: 3 to 5 business days price La Poste: 3,10 €
Delivery time*: 24 to 72 hours price GLS: 7,00 €
Delivery time*: 24 hours price Chronopost: 11 €
- Europe : 8 €
- World : 8 €
BEWARE:
These delivery times are meant for the items immediately available and in stock. For tailored items and items on request, please refer to the delivery time indicated on the item page.
Delivery to Metropolitan France is free for orders over 40€, only for the standard shipment mode through La poste (price: 3,10 €) Other shipment modes do not open right to this promotion. Nonetheless, with them, FrenchTouch Jewelery offers 2 € on delivery price for every order over 40€.
Over 40€:
Delivery by La Poste : Free
Delivery by GLS: 5,00 €
Delivery by Chronopost: 9 €
- Europe : 6 €
- World : 6 €
- For a detailed pricelist, please send an email or fax to the Customer Service. *FrenchTouch Jewelery do not guarantee the delivery time provided on the Internet site. These informations are given as a guide only.
Delivery time taken into consideration the shipment is made from Monday to Friday and that the delivery arrives from Monday to Friday, except for public holidays.
The delivery time starts from the moment shipment is taken in charge by the transporter until the first time package is presented, except for driving ban days, public holidays, strike, in France or elsewhere, customs retention, case of force majeure and/or any other reason outside of the transporter's control.
FrenchTouch Jewelery may in no way be held liable responsible for any delay or failure of delivery , which are liable to the transporter the client primarily chose on the shipment page.
Promo code and discount coupon
How to benefit from your promotion code/ discount coupon on the FrenchTouch Jewelery site ?
The various discount coupons and promotion codes offered by FrenchTouch Jewelery are available these ways :
- any first order opens right to a discount coupon. It is automatically generated, according to the amount of your order.
- on Facebook®, search "bijouxenvogue" and win a coupon by clicking « I like » and becoming a member.
How to use the promotion code / coupon on the FrenchTouch Jewelery site ?
- any first order opens right to a discount coupon. It is automatically generated, according to the amount of your order.
- on Facebook®, search "bijouxenvogue" and win a coupon by clicking « I like » and becoming a member.
- A discount coupon or promotion code can be used on one or several orders and can be cumulated with other ongoing promotions (upon applicable conditions)
You just have to fill in the « promotion code » field with the code in the final steps of your order.
You just have to fill in the « promotion code » field with the code in the final steps of your order.
Gifts
I would like to make a gift but I can't choose
FrenchTouch Jewelery provides vouchers you can give as presents so that the person can choose themselves item(s) in our shop. Just click on « Voucher ».
Can I send a gift directly to someone I chose?
FrenchTouch Jewelery does its all to help you with your gifts.
The jewel you chose can be sent to any person you choose ; you only have to change or add the new adress in your « adressbook ».
To make the surprise perfect, you can add an « accompanying card » to your shipment, on which a message can be written.
You can have the gift delivered at your home or office, or you can send it directly to its happy recipient.
For a gift order, as for any orders, no invoice will be enclosed. It is available to print in your account.
The jewel you chose can be sent to any person you choose ; you only have to change or add the new adress in your « adressbook ».
To make the surprise perfect, you can add an « accompanying card » to your shipment, on which a message can be written.
You can have the gift delivered at your home or office, or you can send it directly to its happy recipient.
For a gift order, as for any orders, no invoice will be enclosed. It is available to print in your account.
AFTER MY ORDER
Tracking
How to track my order ?
To track your order, log in your account. Your order status appears in « My orders » section.
May I receive my shipment on Saturday ?
Delivery on Saturday can be, depending on the habits of your local Post office.
When will I receive my order ?
As soon as your order is being shipped, FrenchTouch Jewelery informs you by email and in your account. You can also follow the shipping of your pack directly on the transporter's site through the link sent to the email adress you provided.
Average delivery time :
La Poste lettre Max: 2 to 5 business days*
GLS : 24 to 72 hours*
Chronopost: 24 hours*
World : 6 to 8 business days
When will I receive my order paid by check ?
Average delivery time :
La Poste lettre Max: 2 to 5 business days*
GLS : 24 to 72 hours*
Chronopost: 24 hours*
World : 6 to 8 business days
For any order paid by check, the order is processed at receipt of payment.
Your order status will automatically go from « Waiting payment » to « Processing order », thus informing you that your payment has been accepted.
Next order status will be « Sent », meaning your order was processed and sent by our services.
You will be informed by email, with a link to the transporter's tracking site and your number of order enclosed.
Why can't I follow my order ?
Your order status will automatically go from « Waiting payment » to « Processing order », thus informing you that your payment has been accepted.
Next order status will be « Sent », meaning your order was processed and sent by our services.
You will be informed by email, with a link to the transporter's tracking site and your number of order enclosed.
First make sure the email adress provided on your account is correct. To check your email adress, go on « My account ».
Your order status shows « Sent » in your account or on the message sent to your email adress, but you can still not track your pack. The registering and online tracking process from our transporters need a minimum of 24 hours to be available online. This may vary depending on the transporter and the events (periods of large flows : Christmas, New Year, holidays, etc.)
I didn't receive my order
Your order status shows « Sent » in your account or on the message sent to your email adress, but you can still not track your pack. The registering and online tracking process from our transporters need a minimum of 24 hours to be available online. This may vary depending on the transporter and the events (periods of large flows : Christmas, New Year, holidays, etc.)
First off, check your order tracking on the site.
Make sure the order status on your account or on the link sent to you by email actually shows « Sent ».
Don't forget to take into account the average delivery times as well as the number of real days (apart from business days) since the sending of your order.
From 2 to 5 business days of delay since shipment (Saturdays, Sundays and public holidays not included)
Delievry time is still respected but transportation incident may happen, for example vehicule breakdown, adverse weather conditions, mistake in sorting or strike.
In these occurrences, please wait. The transporter is making its all to quickly delivers your shipment.
Over 6 business days since shipment (Saturdays, Sundays and public holidays not included) Such a delay is quite rare, but it may happen that your order needs a packaging repair related to some incident or that it cannot be delivered (adress sticker gone off, adress wrongly written or incomplete, difficulties to access the location, etc.)
Over 10 business days since shipment (Saturdays, Sundays and public holidays not included)
Alert our Customer service using the online contact form. If a delivery attempt had already been made, we will check with the transporter whether the pack is pending.
If the pack is not found over 10 days, adress our Customer service, that will appeal to the transporter for further research.
Make sure the order status on your account or on the link sent to you by email actually shows « Sent ».
Don't forget to take into account the average delivery times as well as the number of real days (apart from business days) since the sending of your order.
From 2 to 5 business days of delay since shipment (Saturdays, Sundays and public holidays not included)
Delievry time is still respected but transportation incident may happen, for example vehicule breakdown, adverse weather conditions, mistake in sorting or strike.
In these occurrences, please wait. The transporter is making its all to quickly delivers your shipment.
Over 6 business days since shipment (Saturdays, Sundays and public holidays not included) Such a delay is quite rare, but it may happen that your order needs a packaging repair related to some incident or that it cannot be delivered (adress sticker gone off, adress wrongly written or incomplete, difficulties to access the location, etc.)
Over 10 business days since shipment (Saturdays, Sundays and public holidays not included)
Alert our Customer service using the online contact form. If a delivery attempt had already been made, we will check with the transporter whether the pack is pending.
If the pack is not found over 10 days, adress our Customer service, that will appeal to the transporter for further research.
How to get my order's invoice ?
Your orders invoices are available online in your « Customer area ».
Select your order and when it appear onscreen, click on « invoice ». You can therefore view and print your invoice any time.
Receiving the order
How to exchange product ?
You ordered and the size and/or style of your jewel does not suit you, you can exchange it within 30 days FOR FREE*
To exchange your product, please log in your account and go to the « return » section.
• Upon condition that the exchanged or returned items are in like-new condition in their original packaging and in an adapted packaging enclosing all the return documents (except engraved or customized items and special creations)
FrenchTouch Jewelery reserves the right to refuse any return not complying to the stated conditions. No exchange for damaged items without prior FrenchTouch Jewelery agreement.
• Exchange for change in size, model, color or other item is subject to item(s) availability in stock.
• Exchange for item(s) that exceeds the price of the exchanged item :
• You must pay the difference. Shipment fee is not taken into account in the complementary amount due for exchange.
• If the price is lower than the exchanged item, the difference will be sent to you as a voucher. Shipment fee is noy taken into account in the complementary amount due for exchange.
Return
A 7 days legal period since day of receipt is provided to retract, whatever the reason is (except engraved or customized items and special creations). To return your jewel(s), log in « My acount », then go to « my orders » then « show my orders ». Then select the order by clicking on the « Delivered » status before 30 days. Then select the jewel(s) you wanty to return and print the return label. Beware : one return label per item (except engraved or customized items and special creations).
In any other situation, please contact or Customer service through the contact form, you will be given all necessary information to proceed to the item return. Once the item returned and controlled, it will be refunded within 8 to 10 business days (except engraved or customized items and special creations). Exchanged or returned items must be in like-new condition in their original packaging and in an adapted packaging enclosing all the return documents (except engraved or customized items and special creations).
In any other situation, please contact or Customer service through the contact form, you will be given all necessary information to proceed to the item return. Once the item returned and controlled, it will be refunded within 8 to 10 business days (except engraved or customized items and special creations). Exchanged or returned items must be in like-new condition in their original packaging and in an adapted packaging enclosing all the return documents (except engraved or customized items and special creations).
MISCELLANEOUS
MISCELLANEOUS
Size guide
Maintenance and cleaning
Storing your jewelry
Jewelry routine maintenance
Silver darkens with time. Is that normal ?
Ring size
There are two ways to find the size fitting your finger :
- With a string, circle your finger without tightening. Then measure the string in mm. This will give you the fitting size.
For example : 51mm measured = size 51
- Measure the diameter of a ring your size. Then look at the following index to find the right size.
NB : If you hesitate between 2 sizes, better take the bigger one.
Diameter in mm Size
14.6 mm 46
14.9 mm 47
15.3 mm 48
15.6 mm 49
15.9 mm 50
16.2 mm 51
16.5 mm 52
16.9 mm 53
17.2 mm 54
17.5 mm 55
17.8 mm 56
18.1 mm 57
18.4 mm 58
18.8 mm 59
19.1 mm 60
19.4 mm 61
19.7 mm 62
20.1 mm 63
20.3 mm 64
20.7 mm 65
21 mm 66
21.4 mm 67
21.6 mm 68
21.9 mm 69
22.2 mm 70
Bracelet size
- With a string, circle your finger without tightening. Then measure the string in mm. This will give you the fitting size.
For example : 51mm measured = size 51
- Measure the diameter of a ring your size. Then look at the following index to find the right size.
NB : If you hesitate between 2 sizes, better take the bigger one.
Diameter in mm Size
14.6 mm 46
14.9 mm 47
15.3 mm 48
15.6 mm 49
15.9 mm 50
16.2 mm 51
16.5 mm 52
16.9 mm 53
17.2 mm 54
17.5 mm 55
17.8 mm 56
18.1 mm 57
18.4 mm 58
18.8 mm 59
19.1 mm 60
19.4 mm 61
19.7 mm 62
20.1 mm 63
20.3 mm 64
20.7 mm 65
21 mm 66
21.4 mm 67
21.6 mm 68
21.9 mm 69
22.2 mm 70
To find your bracelet size, measure your wrist with a string or a tape measure at the largest point, without tightening.
People generally choose a model 1 or 2 cm over the measured size. But the way you wear your bracelet is up to you.
Some like to wear it large to make it move while others like it tightened and perfectly fit so it won't follow their moves.
From 17 to 19 cm it is a small size (S)
From 19 to 21 cm it is a middle size (M)
From 21 to 23 cm it is a big size (L)
This list is meant as a guideline. Measurements and correspondances are given for information only.
People generally choose a model 1 or 2 cm over the measured size. But the way you wear your bracelet is up to you.
Some like to wear it large to make it move while others like it tightened and perfectly fit so it won't follow their moves.
From 17 to 19 cm it is a small size (S)
From 19 to 21 cm it is a middle size (M)
From 21 to 23 cm it is a big size (L)
This list is meant as a guideline. Measurements and correspondances are given for information only.
Maintenance and cleaning
A jewel is fragile and its lifetime depends on the maintenance you provide.
Here is a non exhaustive list of actions to avoid to ensure your jewel longer stays in the condition you bought it
- Do not bring into contact with an alcoholized substance (hairspray, perfume) or cleaning product (detergent, bleach)
- Take off your rings when wahsing hands : soap can get in the cavities and won't be eliminated by a quick rinsing.
- Do not wear your jewelry while in bath, swimming pool or sea, or practicing sports, in order to prevent shocks. Same for housework and gardening.
- To prevent frictions, it is recommanded to avoid unnecessary sliding of pendants on their chains and wearing several rings on one finger.
- Keep your jewelry away from strong heat source, X rays or radioactivity.
- Some colored gems fades when worn at intense sunlight or tanning salon. Take them off before exposal.
- Clean your jewelry with a soft cloth and specified products.
- Do not use any liquid product to make silver shine. These kinds of products are very corrosive and will irreparably damage mother-of-pearls and gems. Moreover, silver darkens much faster afterwards.
Here is a non exhaustive list of actions to avoid to ensure your jewel longer stays in the condition you bought it
- Do not bring into contact with an alcoholized substance (hairspray, perfume) or cleaning product (detergent, bleach)
- Take off your rings when wahsing hands : soap can get in the cavities and won't be eliminated by a quick rinsing.
- Do not wear your jewelry while in bath, swimming pool or sea, or practicing sports, in order to prevent shocks. Same for housework and gardening.
- To prevent frictions, it is recommanded to avoid unnecessary sliding of pendants on their chains and wearing several rings on one finger.
- Keep your jewelry away from strong heat source, X rays or radioactivity.
- Some colored gems fades when worn at intense sunlight or tanning salon. Take them off before exposal.
- Clean your jewelry with a soft cloth and specified products.
- Do not use any liquid product to make silver shine. These kinds of products are very corrosive and will irreparably damage mother-of-pearls and gems. Moreover, silver darkens much faster afterwards.
Storing your jewelry
To avoid friction between your jewels, protect them individually.
Each item should be store in its box or individual pouch, or in a separate compartment of a jewelry chest.
Chains and necklaces must be closed, laid flat and enveloped.
Never store several jewels together without protection.
On trips, simple tissue paper is enough to envelop them.
The best way to avoid your jewels to darken is to wear them. Indeed silver might darken or go yellow due to oxidation.
Each item should be store in its box or individual pouch, or in a separate compartment of a jewelry chest.
Chains and necklaces must be closed, laid flat and enveloped.
Never store several jewels together without protection.
On trips, simple tissue paper is enough to envelop them.
The best way to avoid your jewels to darken is to wear them. Indeed silver might darken or go yellow due to oxidation.
Jewelry routine maintenance
To keep shiny, your jewels need to be clean.
Except for pearls, you may clean them yourself with warm soapy water, delicately brushing with a soft little brush – an old toothbrush would do the job. There also are special cleaning products.
Thoroughly rinse with warm water and wipe dry with a soft cloth.
However, water and soap ARE NOT recommended for ambers, corals, emerals, jades, lapis-lazuli, opals and turquoises.
The best way to avoid your jewels to darken is to wear them. Indeed silver might darken or go yellow due to oxidation.
Except for pearls, you may clean them yourself with warm soapy water, delicately brushing with a soft little brush – an old toothbrush would do the job. There also are special cleaning products.
Thoroughly rinse with warm water and wipe dry with a soft cloth.
However, water and soap ARE NOT recommended for ambers, corals, emerals, jades, lapis-lazuli, opals and turquoises.
The best way to avoid your jewels to darken is to wear them. Indeed silver might darken or go yellow due to oxidation.
Silver darkens with time. Is that normal ?
Due to oxidation and depending on your skin Ph, silver might darken or go yellow with time.
That is normal. If you want to bring back their shiny aspect to your jewels, use the adapted products..
That is normal. If you want to bring back their shiny aspect to your jewels, use the adapted products..
Technical glossary
What is a certificate of authenticity ?
A certificate of authenticity certifies the authenticity of a jewel and of the gems or pearls in it.
It involves the one who wrote and delivered it. It ensures the buyer that the jewel is in conformity to the details given at the jewelry.
At FrenchTouch Jewelery, your invoice is your certificate of guarantee.
It indicates for each jewel its details, size, material, etc.
It involves the one who wrote and delivered it. It ensures the buyer that the jewel is in conformity to the details given at the jewelry.
At FrenchTouch Jewelery, your invoice is your certificate of guarantee.
It indicates for each jewel its details, size, material, etc.
What is silver 925 ?
What is silver 925?
Silver is a « soft » precious metal. This is why it must be combine to a « harder » metal to avoid distortion and marks.
Silver 925/1000th is a combination of pure silver with a « harder » metal, usually copper.
The 925/1000 rate means your jewel is constituted of 92,5% of pure silver. A punch validates the standard.
Silver is a « soft » precious metal. This is why it must be combine to a « harder » metal to avoid distortion and marks.
Silver 925/1000th is a combination of pure silver with a « harder » metal, usually copper.
The 925/1000 rate means your jewel is constituted of 92,5% of pure silver. A punch validates the standard.
What is solid silver ?
Solid silver is the common name for silver 925/1000th.
What is a Zirconia ?
A zirconia, also named zirconium oxid, is a quality synthetized gemstone simulating the brilliance of diamond..
What does gold-plate means ?
Two types of gold-plating are used :
Vermeil, the most used in Jewelry, is made of 3 fine silver sheets covered with 5 microns of Gold using rolling process : 3 thousandth of Gold are required for a jewel.
Galavanic or chemical coating is also often found in Jewelry : it then is called Gilding rather than Gold-plating.
Gold-plating is a coat of gold of 5 to 10 microns, offering a beautiful colour. It provides a thicker coating that the 2 coats of Tin (titanium) and the gold veil used in a PVD treatment (gilding).
A light colour alteration can occur in case of partial oxidation of the free copper atoms. Strong heat, high level of humidity and high rate of polluting agents such as sulphur dioxid are the main causes for these color changes.
Vermeil, the most used in Jewelry, is made of 3 fine silver sheets covered with 5 microns of Gold using rolling process : 3 thousandth of Gold are required for a jewel.
Galavanic or chemical coating is also often found in Jewelry : it then is called Gilding rather than Gold-plating.
Gold-plating is a coat of gold of 5 to 10 microns, offering a beautiful colour. It provides a thicker coating that the 2 coats of Tin (titanium) and the gold veil used in a PVD treatment (gilding).
A light colour alteration can occur in case of partial oxidation of the free copper atoms. Strong heat, high level of humidity and high rate of polluting agents such as sulphur dioxid are the main causes for these color changes.
What is a PVD steel ?
Physical Vapor Deposition is a process used for coating metal. Titanium, chrome and/or aluminium are used pure or together. Their vapor is then deposited on electrically conductive materials.
The deposition is proceeded in a vacuum room (150° to 500°) thanks to cathodic arc.
One or more coats can be deposited in one cycle. Moreover, colors can be added to the material : to do so, the metal vapor is brought into contact with other gases. The reaction produces oxides, nitrides, carbides or carbonitrides.
With this process, the coat thickness will be of 0,8 to 1 micron – which is called « coloration ».
PVD is extremely lasting and highly anticorrosive. It protects jewels from frictions, sea water, perspiration and weather.
Nevertheless, PVD treatment cannot prevent deep scratches. They will be even more visible due to the color difference.
The deposition is proceeded in a vacuum room (150° to 500°) thanks to cathodic arc.
One or more coats can be deposited in one cycle. Moreover, colors can be added to the material : to do so, the metal vapor is brought into contact with other gases. The reaction produces oxides, nitrides, carbides or carbonitrides.
With this process, the coat thickness will be of 0,8 to 1 micron – which is called « coloration ».
PVD is extremely lasting and highly anticorrosive. It protects jewels from frictions, sea water, perspiration and weather.
Nevertheless, PVD treatment cannot prevent deep scratches. They will be even more visible due to the color difference.
What is steel 316 L ?
Stainless austenitic steel is structured with the well-know 18% CHROME 8% NICKEL alloy.
The chrome and nickel rates can be higher to improve the resistance to corrosion.
Supplementary elements such as molybdene may also be added.
Austenitic steels are also non-magnetic and cannot suffer thermic treatment. Cold forming and cold working are the only ways to work these steels, and they must be proceeded quickly.
Then steel can regain its original state if re-cooked.
This method is sometimes used to replace thermic treatment.
That type of stainless steel is the most important and is therefore widely used.
It resists corrosion in many situations and is mainly used in food, dairies, breweries and other transformation industries, as well as in some chemical industries and of course, jewelry.
The chrome and nickel rates can be higher to improve the resistance to corrosion.
Supplementary elements such as molybdene may also be added.
Austenitic steels are also non-magnetic and cannot suffer thermic treatment. Cold forming and cold working are the only ways to work these steels, and they must be proceeded quickly.
Then steel can regain its original state if re-cooked.
This method is sometimes used to replace thermic treatment.
That type of stainless steel is the most important and is therefore widely used.
It resists corrosion in many situations and is mainly used in food, dairies, breweries and other transformation industries, as well as in some chemical industries and of course, jewelry.
What is titanium ?
It is a transition metal : light, strong, of white color and resistant to corrosion.
Titanium is mainly used in light and strong alloys, and its oxid is used as a white pigment.
The industrially interesting properties of titanium are its resistance to corrosion, often associated to resistance to erosion and fire, its biocompatibility, and its mechanical properties (resistance, ductility, fatigue) that allow to shape fine and light items.
The alloy made of 90% titanium, 6% Aluminium and 4% vanadium is very light and resistant. It is commonly used in surgery for prostheses since it is biocompatible (even its dust is safe). Allergies to this metal are extremely rare.
Its anodizing (electric treatment) provides very interesting metallic colors, such as black.
Not being a coloration « into the solid », it can alter by mechanical shock (friction or scratch) or under the effect of saliva (tongue piercings lose their color in weeks then showing the raw metal).
Titanium is mainly used in light and strong alloys, and its oxid is used as a white pigment.
The industrially interesting properties of titanium are its resistance to corrosion, often associated to resistance to erosion and fire, its biocompatibility, and its mechanical properties (resistance, ductility, fatigue) that allow to shape fine and light items.
The alloy made of 90% titanium, 6% Aluminium and 4% vanadium is very light and resistant. It is commonly used in surgery for prostheses since it is biocompatible (even its dust is safe). Allergies to this metal are extremely rare.
Its anodizing (electric treatment) provides very interesting metallic colors, such as black.
Not being a coloration « into the solid », it can alter by mechanical shock (friction or scratch) or under the effect of saliva (tongue piercings lose their color in weeks then showing the raw metal).